Tåg i Bergslagen delay compensation, taxi and the right form

The main difference with Tåg i Bergslagen delay compensation is that the rules depend on how far the train runs from its first to its last station, not how far you personally travelled. On Tåg i Bergslagen's official delay-compensation page it is also clear that the claim must be submitted within two months of the delay.

The 150-km threshold decides which rules apply

• If the train's full route is 150 km or longer, the rail-passenger regulation applies, with the 60- and 120-minute thresholds.
• If the train's full route is shorter than 150 km, the Swedish public-transport passenger-rights law applies, with the 20-, 40- and 60-minute thresholds.
• The two-month deadline applies regardless of which rule set is relevant.

Queries such as TiB compensation, Tåg i Bergslagen refund and Bergslagskortet compensation are really about two different reimbursement scales. That is why the page needs to explain both clearly.

Trains that run 150 km or longer

• 60 minutes or more late: 25% of the ticket price back.
• 120 minutes or more late: 50% of the ticket price back.

Trains that run shorter than 150 km

• 20 minutes late: 50% of the ticket price back.
• 40 minutes late: 75% of the ticket price back.
• 60 minutes late: 100% of the ticket price back.

Bergslagskortet and combined journeys

• Bergslagskortet 30 days uses factor 22.
• Bergslagskortet 365 days uses factor 264.
• The total compensation during the card's validity period cannot exceed the purchase price.
• If the journey contains multiple train segments, the trip is assessed based on whether those segments fall above or below 150 km under Tåg i Bergslagen's travel conditions.

Tåg i Bergslagen taxi compensation is a clear separate search cluster. Here it is important to separate shorter and longer train routes, because the rules are not identical.

Taxi and alternative transport on shorter train routes

If you were going to travel on a train that runs shorter than 150 km and it is expected to be at least 20 minutes late, you can use another reasonable means of transport and claim reimbursement for it.

• The cap is SEK 1,480 per journey in 2026.
• That cap applies per journey even if several people share the same taxi.
• If you did not buy your ticket in advance, the reimbursement is reduced by the ticket price.
• You need to keep the receipt and be able to document the cost.

Longer train routes and cancelled departures

For trains that run 150 km or longer, Tåg i Bergslagen states that you may be entitled to food and accommodation at 60 minutes or more, and if the train is delayed, cancelled or causes a missed connection you may in some cases arrange replacement travel by train or bus yourself if no rebooking alternative is communicated within 100 minutes of the scheduled departure.

A cancelled train is, in practice, assessed based on the delay or extra cost it causes, but for Tåg i Bergslagen the bigger SEO question is often which claim form you should actually use.

Resplus

If your ticket is marked RESPLUS and the journey combined Tåg i Bergslagen with another train, bus or ferry operator, you should apply through Resplus delay compensation .

Which operator should receive your claim?

• Tåg i Bergslagen single ticket or Bergslagskortet: use Tåg i Bergslagen's own claim form.
• Dalatrafik, Länstrafiken Örebro, X-trafik or VL tickets on Tåg i Bergslagen: apply through the relevant customer service.
• Movingo on Tåg i Bergslagen: apply through Länstrafiken Örebro or VL depending on which county the trip started in. If the trip started in Östergötland, the claim goes to Länstrafiken Örebro.
• SJ annual pass with a Resplus add-on on Tåg i Bergslagen: use the same form as for a TiB ticket and select other ticket.

For journeys made on Tåg i Bergslagen's single ticket or Bergslagskortet, use the claim form for TiB tickets . For Resplus, use the Resplus link above. If you travelled on another regional ticket, the claim should go to the correct regional transport authority.

• Submit the claim within two months of the delay.
• Gather ticket details, origin and destination stations, planned times and actual arrival time before you start.
• Attach a digital copy or photo of receipts for all extra expenses and keep the originals until the case is closed.
• Tåg i Bergslagen pays through Swedbank's SUS system. If you do not have a registered account there, you normally receive a payment slip instead, which takes longer.