All operators.
Claim compensation from every major Swedish rail operator on long-distance routes.
Train delay compensation. Automatically.
We help travel agencies, travel management companies, and businesses claim compensation for train delays across Sweden, without manual work or startup costs.
Zero risk.
No upfront costs. You only pay a success fee when we secure results.
Seamless setup.
Our technology plugs directly into your existing workflow.
THE OPPORTUNITY
Millions in compensation that is never collected.
According to Swedish law, passengers are entitled to compensation for train delays of more than 60 minutes. Despite this, almost no companies demand their money back.
97%
of companies never claim their money back for delayed journeys.
100 MSEK
in estimated annual compensation lost in Swedish corporate travel.
Cash flow from day one
Get compensation 12 months back in time.
12
MONTHS
retroactive compensation
from your existing bookings
Klimra does not just wait for your next delay. We audit your travel history up to 12 months back, identifying every missed compensation opportunity in your existing records.
The process
Three steps. Zero effort.
Step 1:
Connect
You connect your booking data through a secure integration. We adapt to your system, with no apps and no manual uploads.
Step 2:
Automated detection
Klimra monitors your rail travel in real time. We automatically identify every eligible delay, scanning both current trips and journeys up to 12 months old.
Step 3:
Seamless recovery
We manage the entire claim process with the operators. Your compensation is paid out directly to you or distributed according to your custom agreement.
WHY KLIMRA
Unlocking value. Eliminating effort.
New revenue.
Train operators are legally mandated to compensate for delays. Klimra ensures these funds are recovered and routed correctly.
Satisfied customers.
Delays are frustrating. Proactively securing compensation for travelers makes a bigger difference than you might think.
Zero administration.
From booking to bank account, we handle the entire lifecycle. Our process requires no manual input from your travelers, your internal teams, or your travel agency.
Simple integration.
We adapt to your existing infrastructure. Implementation is fast, non-disruptive, and requires minimal IT resources from your side.
Built to scale. Zero risk.
Klimra acts as a seamless extension of your service. With no setup fees and no long-term commitments, we align our success entirely with yours. We simply retain a percentage of the compensation we recover; if we do not deliver results, you pay nothing. To keep you in control, we provide clear monthly reporting that offers full transparency into claim volumes, success rates, and total payouts.
FAQ
Frequently asked questions
Are all train delays eligible for compensation?
No, not all. According to Swedish law and EU Regulation 2021/782, compensation generally applies to delays of 60 minutes or more. Klimra automatically checks which trips qualify. You do not need to do anything.
Which train operators do you cover?
We handle compensation claims against all Swedish train operators that run longer-distance services, for example SJ, Mälartåg, Vy, and more.
Do we need to collect extra documentation?
No. We work with the booking data already in your system. No additional documents or manual steps are required from the traveler.
How long does it take to get started?
The integration depends on the system you use, but most partners are up and running within about a week. We handle the technical work, and you only need to allocate minimal developer resources.
What does it cost?
Klimra takes 25% of the compensation for successful cases. No costs or fees if a case is unsuccessful.
Can you recover compensation for historical journeys?
Yes. We can go back up to 12 months and identify delays in your existing bookings. Many of our partners see compensation coming in from the first week.
How is our data handled?
All data is stored within the EU, handled via encrypted integrations, and governed by a Data Processing Agreement (DPA) under GDPR. When the agreement ends, all data is deleted or returned.
Which systems can you integrate with?
We adapt to your existing booking system. During a short technical call, we go through the best setup for your specific case.
Find out exactly what's waiting in your data.See what's waiting in your data.
Book a brief 15-minute discovery call. We will analyze your typical travel volume and show you exactly how much unclaimed compensation is sitting in your last 12 months of bookings, no cost, no obligation.
