Delayed? We handle the compensation automatically

Upfront, nothing. Klimra works on a no-win no-fee basis and there are therefore no costs to you if your case is unsuccessful.

• 29 SEK handling fee upon successful compensation (journeys over 150 km)
• 49 SEK unlocking fee when booking a taxi (journeys under 150 km)

Longer journeys (over 150 km)

We cover all long-distance trips, regardless of the train company you travel with.

Public transport (under 150 km)

When public transportation is delayed, Klimra is currently only available in Stockholm and covers SL journeys.

Longer journeys (over 150 km)

• Delays over 1 hour: 25% of the ticket price.
• Delays over 2 hours: 50% of the ticket price.

Public transport (under 150 km)

• Delays over 20 minutes: taxi ride covered for up to 1,480 SEK.

If you risk arriving more than 20 minutes late to your final station and have a valid SL ticket, you are allowed to take a taxi.

You can be reimbursed up to 1,480 SEK for the taxi ride.

You don’t need to pay for the taxi, only 49 SEK in unlocking fees.

We take the risk for the journey.

No. Klimra is an independent company that simplifies the compensation process for train delays.

Right now you can only book a taxi for SL journeys in Stockholm.

This also applies to the commuter trains that cross the county borders to Gnesta, Bålsta, and Uppsala.