JLT compensation for delays

Jönköpings Länstrafik, often searched as JLT delay compensation, reimburses delayed and cancelled journeys when you arrive at least 20 minutes late. Claims normally go to JLT if the ticket was bought from JLT or if the journey starts in Jönköping County with one transport company.

• Claims must be made within two months after the journey.
• JLT says it normally replies within 30 days.
• If several transport companies are included in a Resplus journey, use Resplus.
• Planned changes announced at least three days in advance can affect compensation.

JLT distinguishes between journeys shorter and longer than 150 km. For most regional train journeys, the 20/40/60-minute levels are what users search for.

• Shorter than 150 km: 50% at 20-39 minutes, 75% at 40-59 minutes and 100% at 60 minutes or more.
• Longer than 150 km: 25% at 60-119 minutes and 50% at 120 minutes or more.
• A value code can give 30% extra compared with cash compensation, but not for alternative-transport claims.

If there is reason to believe you will be at least 20 minutes late, you can choose taxi, own car or another operator and claim afterwards. You cannot combine this with fare compensation for the same journey.

• The 2026 maximum amount is SEK 1,480.
• Shared taxis can be handled per person when the cost is verified.
• Own car is reimbursed with mileage compensation and reasonable verified costs.
• Consequential costs such as missed meetings or flights are not reimbursed.